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Warranty

Warranty Term by Product Type

Warranty Term Applicable Products: FlexScan, FORIS, Raptor, RadiForce, DuraVision, and Accessories
5 years
(see details below)		 All FlexScan (except touch panels) and FORIS monitors launched on to the market after June 1, 2012.
The warranty period of the LCD panel is five (5) years but usage time of the monitor is limited to 30,000 hours or less from the date of purchase.

All FlexScan monitors 17" and greater (except touch panels) that were released between June 1, 2003 and May 31, 2012 and the following models: S1501-B, S1501, L557, L695, L767, L985EX.
Usage time is limited to 30,000 hours or less and the warranty period of the LCD panel is three (3) years from the date of purchase.

All FORIS models released before June 1, 2012.
Usage time is limited to 30,000 hours or less and the warranty period of the LCD panel is three (3) years from the date of purchase.

Raptor WS3001
Usage time is limited to 30,000 hours or less and the warranty period of the LCD panel is three (3) years from the date of purchase.

Digital Mammography Monitors
RadiForce GX1030, GX540, GX530

Diagnostic Monitors
RadiForce RX840-MG, RX840, RX440, RX430, GX340, GS320, RX340, RX320, GX240, GS220, RX240, RX220, RS210, SMD 19102, RS110

Clinical Review Monitors
RadiForce MX270W, MX241W, MX240W, MS230W, MX210, MX191, MS170

Surgical Monitors
SCD 19102
3 years FlexScan LCD monitors not listed above, eClient products, and i·Sound unit for LCD monitors

Clinical Review Monitors
RadiForce MS231WT

Surgical Monitors
RadiForce LX470W, LX300W
2 years

Re/Vue MG1, Mini, Raptor SQ2802, SQ2801, 5000, and DuraVision monitors

Surgical Monitors
RadiForce LX600W, LS560W

Large Monitor Managers
LMM56800, LMM0802, LMM0801, LMM0804

 

Signal Routing Solutions
PDC0201, PDS0800-HD, TDL3600 / TDL2300, CID1000P
18 months Surgical Monitors
RadiForce EX240W, EX210, EX190W, ES150
1 year Optional LCD monitor arms, stands, and hoods that are sold separately from the monitors

All warranties are valid only in countries or territories where EIZO authorized distributors are located.

For further warranty details, please visit our Contact EIZO page to get in touch with the authorized EIZO distributor in your region.


Applicable Products: ColorEdge
  CG276, CG246 CX270, CX240, CS230 CG303W, CG301W, CG275W, CG245W, CG243W, CG242W, CG241W, CG223W CG211, CG221, CG232W CG222 CE240W, CE210W, CG220
CG19
Main Body 5 years but the usage time is limited to 30,000 hours from the date of purchase. 5 years but the usage time is limited to 30,000 hours from the date of purchase.
LCD Panel 3 years 3 years, but 2 years for the backlight of the CG220
Brightness Warranty 3 years subject to the usage time being limited to 10,000 hours from the date of purchase and used within the required brightness and color temperature below. - 3 years subject to the usage time being limited to 10,000 hours from the date of purchase and used within the required brightness and color temperature below. -
Required Brightness 120 cd/m2 or less (color temperature: 5000 – 6500 K) - 120 cd/m2 or less (color temperature: 5000 – 6500 K) 100 cd/m2 or less (color temperature: 5000 – 6500 K) 80 cd/m2 or less (color temperature: 5000 – 6500 K) -
ISO9241-307 Pixel fault class I Pixel fault class I Pixel fault class I Pixel fault class I Pixel fault class I Pixel fault class I


General Provisions

Notwithstanding any other provision of this Warranty, EIZO and distributors authorized by EIZO shall have no obligation under this Warranty whatsoever in any of the cases as set forth below:

  • Any defect of the Product caused by freight damage, modification, alteration, abuse, misuse, accident, incorrect installation, disaster, faulty maintenance and/or improper repair by third party other than EIZO and Distributors;
  • Any incompatibility of the Product due to possible technical innovations and/or regulations;
  • Any deterioration of display performance caused by the deterioration of expendable parts such as the LCD panel and/or backlight, etc. (e.g. changes in brightness, changes in brightness uniformity, changes in color, changes in color uniformity, defects in pixels including burnt pixels, etc.);
  • Any defect of the Product caused by external equipment;
  • Any defect of the Product on which the original serial number has been altered or removed;
  • Any normal deterioration of the product, particularly that of consumables, accessories, and/or attachments (e.g.buttons, rotating parts, cables, User's Manual, etc.); and
  • Any deformation, discoloration, and/or warp of the exterior of the product including that of the surface of the LCD panel.
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